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Celvencia

Website and Systems for the Modern Age

FAQ

Common questions, answered clearly

If something isn’t covered here, just reach out directly.

What timezone do you work in?

We work in UTC with flexible coverage for international clients. Async communication ensures you get response within 1-2 business days regardless of timezone. No waiting for sync meetings.

Can you work with international clients?

Yes, we specialize in international service businesses. We've worked with consultants, agencies, and creators in 15+ countries. All communication, payments, and deliverables are global-friendly.

What happens if I need changes after launch?

Each project includes 2 weeks of post-launch support. After that, you can sign up for our $60/month maintenance plan for ongoing monitoring, updates, and small improvements.

Do you provide ongoing support or just delivery?

We focus on project delivery with post-launch support included. For ongoing management, we offer a $60/month maintenance & support package covering updates, performance monitoring, and small feature requests.

How do you handle payment and invoicing?

We accept multiple payment methods: Wise (international transfers), PayPal Invoice, Payoneer, Stripe, or bank wire. 50% down to start, 50% on delivery. All payment details are shared in your project welcome packet.

Can you help with SEO and analytics setup?

Yes. Every project includes SEO foundations (meta tags, schema, sitemap), Google Analytics 4 setup, and Meta Pixel tracking. We show you how each piece works so you can manage it yourself.

What if I already have a website I want to improve?

We offer landing page fixes ($350+) and emergency lead capture improvements ($150). Share what's broken, and we'll give you a quick assessment and fixed-price quote for the repair.

Do you integrate with tools like Calendly, Slack, or CRM tools?

Yes. We build integrations with Calendly for booking, n8n for automation, Google Sheets or Airtable for CRM, and email automation. Most integrations are set up as part of your project.

Still unsure?

Let’s talk it through

A quick call is usually the fastest way to figure out what actually makes sense.